LATEST NEWS


 

Our Streetwise Legends;
Rod & Sharon Te Whatu

October 2023

In Palmerston North, there's a story that's brewed over 15 years, a tale of dedication, passion, and a whole lot of coffee. This is a well-earned nod to Rod and Sharon Te Whatu, the duo behind our beloved Streetwise Coffee franchise in Palmerston North.

Rod's passion for coffee is matched only by his dedication to his staff and customers, and this diligent commitment has contributed to their success.

As the owners of the Palmerston North Streetwise Coffee franchise, they have worked tirelessly to grow the business and provide the highest quality coffee and customer service to our Palmy customers. Over time, they've expanded to four bustling coffee carts, becoming synonymous with Palmerston North's thriving coffee culture.

Rod and Sharon’s success with Streetwise Coffee is a shining example of what can be achieved within our model and is an inspiration to aspiring business owners.

As Rod and Sharon look toward new horizons, we cannot wait to introduce you to the new owners who will carry on the warm and welcoming spirit they’ve nurtured.

So, here's to Rod and Sharon Te Whatu, thank you! We’re incredibly grateful for your journey with us and for building a vibrant community of coffee lovers. Kia kaha, Rod & Sharon!


BEING OUR best at
New Plymouth Franchisee
Conference

May 2023

 

New Plymouth played host to the Bi-annual Streetwise Conference in May 2023. Themed "To Be The Best," the conference brought together our incredibly hard-working franchisees and managers from all over New Zealand. We welcomed new franchisee David Gray who has already made a tremendous impact and is off to a fantastic start at the Tawa Streetwise Coffee Cart.

It was a busy three days packed with presentations from our suppliers, discussions around marketing strategies, maximising staff potential and streamlining systems. Amazingly, the crew still had energy to celebrate at our awards evening! And the winners were…

  • Sharon and Mark McFadyen from Streetwise Coffee Kapiti Road took home the prestigious Franchisee of the Year Award.

  • Luke & Brooke Mullinger from Streetwise Coffee Blenheim were honoured with the Highest Field Support Scores Award.

  • Natalie Dette & Latalya Rewai from Streetwise Coffee Otaki took home the Best Customer Service Award on behalf of the Otaki Coffee Carts.

  • Ketan & Priya Panchal from Streetwise Coffee Whangarei secured the Highest Growth Percentage Turnover Award.

Directors Jol Glover and Donna Ferrall said they are always blown away at the effort these early risers put in 7 days a week. “We could not be more proud of each and every one of them.”

If you’re interested in joining New Zealand’s most recognised takeaway coffee brand, Enquire here.

Franchisee of the Year Award: From left to right; Nathan Bonney (Iridium) Mark and Sharon McFadyen (Kapiti Streetwise Coffee), Stefan Gray (Havana Coffee Works), Jol Glover and Donna Ferrall (Streetwise Coffee Directors)

Customer Service Award: From left to right; Natalie Dette (Ōtaki), David Roche (AlphaNZ), Latalya Rewai (Ōtaki), Jol Glover and Donna Ferrall (Streetwise Coffee Directors).

Field Support Award: From left to right; Nathan Bonney (Iridium Partners) Brooke Mullinger, Donna Ferrall, Luke Mullinger and Jol Glover.

Highest Growth Award: From left to right; Ketan Penchal (Whangarei Streetwise Coffee) Jol Glover and Donna Ferrall (Streetwise Coffee Directors).


positive & profitable at our franchisee conference

wellington - May 2021

The annual Streetwise Coffee conference was back in fine form after skipping 2020 due to Covid.

Franchisees gathered in Wellington, to celebrate an incredible effort over the last two years, as well as welcome new franchisees;

  • Adrienne Foote - Sanson

  • Andrea & Jarrod Rider - Shannon

  • Luke and Brooke Mullinger - Blenheim

  • Ryan & Brieley Chadwick - Taupo

  • Ketan & Priya Panchal - Whangarei

The two and a half day conference was jam packed with updates, workshops, recognition and entertainment. We heard from dynamic motivational speaker; Sacha Coburn, Founder of ‘The Company You Keep’ and held a recruitment and staff retention workshop for our franchisees. We discussed the timely introduction of our new Streetwise Coffee app, which allows contactless orders and payments to help keep our customers and staff safe, as well as receive a preview of our upcoming national competition.

Maintaining viability during lockdown in 2020 and then bouncing back with profitable businesses by the end of the financial year meant there was a lot for our Franchisees to celebrate. Not to mention those that took home awards including: 

  • 2021 Franchisee of the Year:  Rod & Sharon Te Whatu from Palmerston North.

  • Highest Year 1 Turnover in Streetwise History - Luke and Brooke Mullinger from Blenheim.

  • Highest Percentage Growth Turnover - Stewart and Nikki Brodie from Karamu Road, Hastings with 9.2% growth.

  • Best Customer Service:  Sharon & Mark Mcfadyen from Kapiti Road

  • Best Field Support Visit - Luke and Brooke Mullinger from Blenheim.

Directors Jol Glover and Donna Ferrall said it’s incredibly pleasing to have not only survived during the pandemic, but thrived. “We’re so proud of our entire group for remaining positive and profitable over the past two years’.

If you’re interested in joining New Zealand’s most recognised takeaway coffee brand, Enquire here. New franchisee opportunities are available now in MATAMATA, HAMILTON, WHANGANUI and TAIHAPE.

Franchisee of the Year: From Left to Right: Streetwise Coffee Director Jol Glover, Palmerston North Cart Manager Kim Morgan, Havana General Manager Lee Brown, Havana Coffee Manager: Sam Clifford, Palmerston North Franchisee Owner Rod Te Whatu, Streetwise Coffee Director: Donna Ferrall.

Highest Percentage Growth Turnover: From Left to Right: Streetwise Coffee Director Donna Ferrall, Detpak Rep Lisa Fry, Hasting Franchisee Owners Nikki & Stu Brodie, Streetwise Coffee Director Jol Glover.

Highest Year 1 Turnover in Streetwise History and Best Field Support Visit: From Left to Right: Streetwise Coffee Director Jol Glover, Blenheim Franchisee Owners Brooke and Luke Mullinger, Streetwise Coffee Director: Donna Ferrall.

Best Customer Service: From Left to Right: Streetwise Coffee Director Jol Glover, Kapiti Franchisee Owners Mark & Sharon Mcfadyen, Streetwise Coffee Director: Donna Ferrall.

 

NEWCOMERS SCOOP TOP AWARDS AT STREETWISE COFFEE FRANCHISEE CONFERENCE

9 September 2019

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Pukekohe Franchisees, Jono and Sarah Ziesler, take out top awards at Streetwise Coffee Franchise Conference in Rotorua last week. Photo Credit www.lisamareephotography.com

The annual Streetwise Coffee conference saw its franchisees come together last week in Rotorua, to celebrate the year that was and plan for the exciting year ahead.

As always the conference was jam packed with inspiration including presentations from franchise industry expert Jason Gehrke, Crafted & Co Founder Kelly Melody, surprise speaker Cam Calkoen and entertaining stories of success from Havana Coffee Mogul, Geoff Marsland.

With collective growth for the well known takeaway coffee brand exceeding 14% over the past 12 months, the awards night was a highly anticipated event.

Newcomers Sarah and Jono Ziesler from Pukekohe scooped the Best Marketing Initiative award, the Outstanding Customer Service award and finally the Streetwise Coffee Franchisee of the Year for 2019.

Jono Ziesler and his wife Sarah purchased their franchise in Pukekohe just 14 months ago and have quickly built a thriving family business, allowing them more freedom and flexibility with their young family.

“We were both really blown away, we were not expecting anything. We (the franchisees) all work really hard to have a great cart and achieve great results. So to win these awards feels like an amazing accomplishment.” Sarah Ziesler.

Other awards went to:

Best Marketing Initiative (1st Place) - Sarah & Jono Ziesler - Pukekohe
Best Marketing Initiative (2nd Place) - Michael Tuttiett & Hamish Terry - Shannon and Sanson
Highest Percentage Growth Turnover - Matt King - Napier
Outstanding Customer Service - Sarah & Jono Ziesler - Pukekohe
Streetwise Coffee Franchisee of the Year - Sarah & Jono Ziesler - Pukekohe

Directors Jol Glover and Donna Ferrall said it’s been great to see the group working effectively together to improve systems and share solutions for success. “We’re particularly proud of newcomers Sarah and Jono Ziesler from Pukekohe showing that with the right attitude, success can come within your first year of business.”

If you’re interested in joining New Zealand’s most recognised takeaway coffee brand, contact Donna on 027 552 2055. New franchisee opportunities are available now in Taihape, Putaruru and the South Island.

 
Shannon and Sanson Carts for Best Marketing Initiative (2nd Place 2019) - From left to right: Director Jol Glover, Hamish Terry & Michael Tuttiett, Marketing Contractor Stace Cottrill and Director Donna Ferrall.

Shannon and Sanson Carts for Best Marketing Initiative (2nd Place 2019) - From left to right: Director Jol Glover, Hamish Terry & Michael Tuttiett, Marketing Contractor Stace Cottrill and Director Donna Ferrall.

Napier Carts for Highest Percentage Growth Turnover - Director Jol Glover, Detpak Rep Lisa Fry, Cart Owner Matt King and Director Donna Ferrall.

Napier Carts for Highest Percentage Growth Turnover - Director Jol Glover, Detpak Rep Lisa Fry, Cart Owner Matt King and Director Donna Ferrall.

Pukekohe Cart for Streetwise Coffee Franchisee of the Year - From left to right - Director Jol Glover, Cart Owner Jono Ziesler, Havana Coffee Supplier Geoff Marsland, Cart Owner Sarah Ziesler and Director Donna Ferrall.

Pukekohe Cart for Streetwise Coffee Franchisee of the Year - From left to right - Director Jol Glover, Cart Owner Jono Ziesler, Havana Coffee Supplier Geoff Marsland, Cart Owner Sarah Ziesler and Director Donna Ferrall.

Pukekohe Cart for Best Marketing Initiative (1st Place) 2019 - From left to right: Director Jol Glover, Jono Ziesler, Jesse Donnelly, Sarah Ziesler and Director Donna Ferrall.

Pukekohe Cart for Best Marketing Initiative (1st Place) 2019 - From left to right: Director Jol Glover, Jono Ziesler, Jesse Donnelly, Sarah Ziesler and Director Donna Ferrall.

Pukekohe Cart for Outstanding Customer Service - From left to right - Director Jol Glover, Cart Owner Jono Ziesler, Goodman Feilder Rep Luke Donaldson, Cart Owner Sarah Ziesler and Director Donna Ferrall.

Pukekohe Cart for Outstanding Customer Service - From left to right - Director Jol Glover, Cart Owner Jono Ziesler, Goodman Feilder Rep Luke Donaldson, Cart Owner Sarah Ziesler and Director Donna Ferrall.

Streetwise Coffee Franchisees at 2019 Franchisee Conference.

Streetwise Coffee Franchisees at 2019 Franchisee Conference.


 

HAVING IT ALL

6 JUNE 2019

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At the end of a year’s maternity leave, Sarah Ziesler decided she didn’t want someone else dictating the time she could spend with her baby. So when husband Jono saw the Pukekohe Streetwise Coffee franchise for sale on his daily coffee run, it was the right opportunity at the right time. ‘We’d always wanted to have our own business, but not known where to start,’ Jono explains. ‘Streetwise Coffee was an investment we could afford, with a small upfront cost and quick generation of income. Some people were sceptical about franchising, but we liked the business concept and the funky atmosphere. Also, because Streetwise Coffee has a fixed franchise fee, we knew that the more effort we put in, the more we’d get out of it.’ After plenty of research and input from professional advisors, the couple bit the bullet and haven’t looked back since. ‘Streetwise Coffee has provided all the guidance and support we need as first-time business owners, as well as a business model that really works,’ says Jono. ‘There’s no way we could have achieved this much, this fast on our own! You can tell the company has focussed on building a really strong team before appointing lots of franchisees, and is now in the right position to grow while giving us all the best possible support.’

Lower cost, lower risk

Streetwise Coffee is not your typical café business. Instead of expensive premises, franchisees operate from stylish, carefully-designed carts serving first-class coffee and simple snacks. Unlike a mobile coffee van, there are no additional overheads such as fuel, WOF or vehicle registration. ‘It means franchisees enjoy the benefits of a portable site without the extra costs,’ says Streetwise director Donna Ferrall. ‘And it also means a lower-investment entry point into the hospitality industry, from as little as $155,000.’ Being newcomers to the coffee business, the Zieslers really valued the training that helped them hit the ground running. ‘Not only did we learn how to make a good cup of coffee; we also experienced every part of the day in-store with our trainers, met people in the office and distribution centre, and even spent time with the roasters who produce our unique blend. Experiencing the passion and work behind the scenes was a great introduction to the industry – you don’t realise how much truly goes into making a five dollar cup of coffee.’ The amount of time Streetwise Coffee was willing to invest in them gave Jono and Sarah confidence that the franchise had their best interests at heart. ‘Even after training, support staff stayed close by for the first few weeks, so we could always get quick answers or advice.’

Fit around the family

Still working his day job with NZ Police, Jono leaves day-to-day operations to Sarah. Rather than making their family fit around work, they’ve made work fit around their family. ‘Being my own boss has provided much more flexibility,’ Sarah says. ‘We have staff, so I work two part-days myself and dedicate another day to administration while our son gets social time in day care.’ ‘It’s given us more of what we want and enjoy in life,’ Jono says. ‘We’re learning heaps about running a business with a solid brand behind us, which will open up more opportunities in the future. Our top priority right now is not to make lots of money, but we know that there’s plenty of room to grow when we’re ready.’

The chance to grow

With 15 franchisees operating 23 locations around the country, there’s a clear path for Jono and Sarah to become multi-site franchisees. They’re looking to open another cart at the end of the year, and are taking time to find the right site. ‘The systems and support give us the confidence that we could have two more stores and still have the lifestyle we want. ‘Some people go into business for themselves and don’t start making money for years, so we’re pretty lucky - that’s the benefit of not doing it alone. Of course we’ve made mistakes along the way, but they’ve been small learning opportunities, rather than disasters, and we’ve seen good growth in the nine months since we took over. ‘Pukekohe is a tight-knit community. We’re loyal to our own and love supporting local businesses, so it’s been an awesome experience to build a regular customer base and get that community feeling. As first-time parents and first-time business owners, too, we realise that community is more important than ever.

Any place, any stage

Donna Ferrall says, ‘Streetwise Coffee isn’t just a business; it’s an opportunity for people to build a great asset for the future. Jono and Sarah are a great example of how the franchise can work for you at any stage of life. ‘We have opportunities right now throughout New Zealand, including Auckland, Putaruru, Taihape and the South Island. If you want to do something you love and grow a strong, secure business, we’d love to help you – call me and find out more.’